Director of Admissions Division 1

Job Description

Director of Admissions

Angels Care

Why choose Angels Care?

Angels Care is different. Our nurses are not just another ‘employee number’ to us. We strive to be an industry leader and a destination for nurses who are looking for a long-term career with a company that supports them and their professional goals. With over 80 locations & growing, we are always looking for quality nurses to join our team.

Angels Care is Nationally Recognized as a ‘Great Place to Work’.

What we offer:

• Generous Paid Time Off
  • The flexibility of our PTO plan allows you to set your own priorities & use it for any number of events in your life.
• Extensive Training
  • We encourage you to continue your professional development. Angels Care offers access to CEU portals at zero cost to you.
• Full Health, Dental, & Vision Benefits (Available 1^st Month)
  • We offer comprehensive & competitive medical and dental benefits. There are multiple options for you to choose from so you can select a plan that works best for you.
• Company Matched 401K
  • We care about your financial well-being and help contribute & plan for your future retirement goals.
• Career Advancement
  • Angels Care has an ‘Internal Promotion’ first mentality. We want you to grow your career with us!

Job Description:

The Director of Admission reports to the SVP of Business Development. The position’s sole mission is to increase corporate census through proactive oversight of intake personnel. This is a corporate position covering Arizona, Indiana, Iowa, Nebraska, and Texas.

Responsibilities:

• Directly manage the daily activities of all agency intake personnel. This will include tracking of all inquiries/referrals/admissions independent of both sales and operations.
• With the cooperation and suggestion of the clinical and business development officers, design and implement a comprehensive strategic plan of referrals to admissions of new home health patients in all offices.
• Manage a post discharge call log system and hold intake personnel responsible for 7/14/30/60/90-day post discharge calls. Incentivize all intake personnel on the number of readmitted patients brought back to our agencies.
• Track all denials, regardless of reason. Publish monthly denial report of insurances, patient refusals, and other specific reasons of patients not being brought on service.
• Conduct customer service and retention training monthly to all intake personnel.
• Oversee all pending referrals and vet each situation of insurances/payments through COO.
• Proactively seek new opportunities for additional payer sources.
• Hire intake personnel and design and implement a comprehensive strategy to retain all staff.
• Direct the admissions training process from point of inquiry through admission.
• Develop with the VP of Business Development, the admissions scripts and training materials.
• Publish actual weekly conversion percentages to all officers of the company with each office represented.
• Evaluate continually and redesign where appropriate all aspects of the admissions procedure with the goal of maintaining a capacity census within AMH.
• Keep relevant statistics on all aspects of the admission and readmission and report monthly trending.
• Work closely with regional sales and operations managers on proactive steps required in each office.
• Attend all manager level meetings each quarter along with requested sales and operational weekly calls.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.